APKBridge

Seamless Android App Connectivity

Download the Android client app, then follow the instructions below to enable developer options and debugging for support.

Android Client

Install on the customer's Fire TV, streaming stick, or Android device. Enter the support code from your technician to register.

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How to Enable Developer Options and Debugging

APKBridge needs Developer Options and ADB/USB Debugging enabled before a technician can connect to the device.

Only approve debugging access for a technician you trust. When the device shows an authorization message, check the computer name or connection request before selecting Allow.

Android Phones and Tablets

Step 1: Open the device information

Open Settings.
Select About phone or About tablet.
Find Build number.

Samsung: Settings -> About phone -> Software information -> Build number

Android menu names can differ slightly depending on the device manufacturer.

Step 2: Enable Developer Options

Tap Build number seven times.
Enter the device PIN, password, or pattern if requested.
A message should appear saying: You are now a developer!

Step 3: Enable USB Debugging

Return to Settings.
Select System.
Select Developer options. You may need to select Advanced first.
Turn on USB debugging in the Debugging section.
Select Allow or OK when prompted.

Settings -> System -> Developer options -> USB debugging

Android TV, Google TV, and ONN Devices

Step 1: Find the build information

Open Settings from the home screen.
Select System or Device Preferences.
Select About.
Find Build, Android TV OS build, or Build number.

Step 2: Enable Developer Options

Highlight the build option.
Press OK/Select seven times on the remote.
Wait for: You are now a developer!

Step 3: Enable Debugging

Go back to Settings.
Open Developer options.
Turn on USB debugging or ADB debugging.
Select Allow or OK.

Amazon Fire TV and Fire Stick

When Developer Options are visible

Open Settings.
Select My Fire TV or Device & Software.
Open Developer Options.
Turn on ADB Debugging.

When Developer Options are missing

Open Settings -> My Fire TV -> About.
Highlight the device name and press OK/Select seven times.
Go back, open Developer Options, and turn on ADB Debugging.

ADB Debugging: ON

Approve the First Connection

When prompted with Allow USB debugging?, select Always allow from this computer and then Allow only for trusted support.

What to Confirm

Developer Options are enabled and ADB/USB Debugging is on.